Guest Service Pro

Ready to wow our guests and do you know all the hotspots in every corner of Amsterdam? Join us as a Guest Service Pro at The July Twenty Eight! We're on the hunt for a part-time/full time team member who thrives on exceeding expectations!

The July Twenty Eight

Combines hospitality with design. All 56 flats are decorated by Martin Brudnizki Design Studio. From the beds to the tiles, Amsterdam is reflected in the smallest details. The look is luxurious but always accessible. The flats are comfortable; there is a living area, fully equipped kitchen and bathroom. The rest of our hotel is just as complete. The lobby is not just for lounging, it is also a place to get work done, meet up with friends or read a book on your own. You can also relax in our modern gym and sauna. The July Twenty Eight is a hotel where guests fully recharge. Full of inspiration.

The Job

As a Guest Service Pro, your day kicks off with a Front Office team meeting, where you brainstorm delightful surprises for the upcoming guests. Whether it's a birthday cake or a personalized touch like an Italian newspaper, you're all about making guests feel special! During a morning shift, you will be responsible for ensuring our guests have a delightful breakfast experience with all their needs met. As the first point of contact, you share your insider knowledge of Amsterdam, helping guests make the most of their stay. With many long-term guests, you develop meaningful connections and play a crucial role in creating a homely and memorable experience. 

Do you recognize yourself in the following?

• You're a natural host. Anticipating needs is second nature to you

• Your vibrant personality is ready to shine

• You possess excellent communication skills, both in English and Dutch

• You excel independently but also thrive as a team player

• Amsterdam is your playground, with the latest hotspots tried and tested

• Previous experience at a hotel reception is a plus

What’s in it for you?

In our flat organization, within an informal working atmosphere, your ideas are highly valued.

• Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential!

• 25 Vacation Days: Take well-deserved breaks with 25 days of vacation time

• Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement

• OpenUp: An online platform with all sorts of resources to enhance your mental well-being both at work and at home

• Boost your Health with Padel, Personal trainer sessions, Free Gym & sauna access, sport events & workshops – We've got it all covered!

• An attractive bonus scheme yearly determined depending on how well you perform and meet your goals.

• Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at hotels and a Friends & Family Rate, so you can share the joy with your loved ones. Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels

• Team drinks, events & outings to (never) forget!

Wanna create a warm feeling? Want to build the future of hospitality and apartment living?

Come and tell us your story!

We’re part of The July

The July is a premium hospitality brand that’s bringing the human touch to the way people travel. We build beautifully designed spaces in different locations around the world.